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  • restore
    your function & flexibility
  • restore
    your function & flexibility
  • restore
    your function & flexibility
  • restore
    your function & flexibility

FAQs

General

Where are you located?

We are located on the 6th floor of Burjeel Hospital, which is on the corner of Fatima Bint Mubarak Street (also known as Najda St.) and Hazza Bin Zayed St. (also known as 11th St) For more information, please click here.

What are your hours?

For the convenience of our patients, we offer extended hours both in our clinic and our physiotherapy unit.  Please click here to see our hours.

How do I make an appointment?

Simply contact our call center at (02) 508 5555 which operates 24 x 7 or you can request an appointment online using this form.

Do I need a referral to make an appointment?

In some countries, a referral letter is compulsory to see a surgical consultant.  This is not always the case in the United Arab Emirates.  If you are not sure, please consult with your insurance company.  We accept patients with or without a referral letter, as long as the patients’ insurance company’s policies allow it. 

What to bring for your initial consultation?

Here is a check list for your initial consultation

  • Referral letter only if needed
  • Your Insurance card
  • Your Emirates ID card
  • List of medications you are taking
  • X-ray and scan results (if any)

We encourage you to come to your initial consultation with a list of questions. We will help you understand your problem clearly so that you can make an informed decision about your choices.

Are my medical records kept private and confidential?

Your medical file is handled with the utmost respect for your privacy. Our staff is bound by strict confidentiality requirements as a condition of employment with regard to your medical records.  We will not release the contents of your medical file without your consent.

How long do I need to take time off work after the surgery?

Generally, it is recommended that patients take two weeks off work to recover from any surgery and to resume light duty following resumption of work. Your surgeon will give you specific instructions to follow based on your surgery to ensure a successful recovery.

How long before I can resume driving?

You should wait at least one week before driving after surgery. The effects of the anesthetic and surgery can affect judgment and reflexes during the first week following your surgery.

When can I resume exercise?

Your doctor will instruct you about post-treatment exercises – the type and duration to be followed.  You may be referred to a physical therapist to help with strengthening and range of motion exercises following surgery.

How do I contact the hospital after hours?

There will be a point of contact 24 hours a day for any concerns you may have. You will be provided with contact details following your treatment.

Medical

What are the non-surgical treatment options?

The non-surgical treatment options include rest, medications including analgesics and antibiotics, injections, and physical/occupational therapy.

Will physical therapy be required after surgery?

Getting full range of motion, strength, and flexibility back after surgery usually takes time. That is where pre-operative exercise, education, and post-operative physical therapy programs come in to ensure you are physically and emotionally prepared for surgery and to maximize your recovery after surgery.

What are the risks associated with surgery?

As with any surgery, potential risks may include reactions to anesthesia, bleeding, infection, stiffness and nerve damage. Your doctor will discuss the risks associated with your specific procedure before you undergo the surgery.

When can I return to daily activities?

This varies depending on the type of procedure undergone, and can range from a few days to a few months. Return to all activities, sports and exercise can take up to four to six months. Your doctor will advise you based on your particular health condition.

What are the most common injuries?

The most common orthopaedic injuries are sprains and strains, fractures, and dislocations. Injuries can occur when playing indoor or outdoor sports or while exercising. Sports injuries can result from accidents, inadequate training, improper use of protective devices, or insufficient stretching or warm-up exercises.